Commerce Jewellery and Accessories

1800 994 340

Customer Services 1800 994 340

Mimco is a leading Australian fashion retailer. In its stores the customer may find large range of bags, shoes, jewellery, wallets, accessories. Mimco was founded by Amanda Briskin in 1996. In 1997opened the first Mimco in the USA and in 2000 in Asia, UK and New Zealand. Later on it opened a store in Singapore too. In the year 2998 Mimco launched for the first time hair accessories in its stores and in 1999 the first leather bag collection. In 2002 Mimco bags became really popular since one of the bags of the fashion label (with panda illustrations on it) was worn in the extremely popular TV show "Sex & The City".

Service quality



01 / 5





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Rating of Mimco ´s customer service

Are you satisfied with Mimco´s customer service?

  • Nobody
    From over 2 years

    i have yet to receive my order which was placed on the 29th November 2017

  • Nobody
    From over 2 years

    Recently i had a pouch which was monogrammed, and wore off quickly i took it into store while i was purchasing a new one and the Consultant Gab was so helpful and got this issue rectified in under a week. The best customer service i have received :)

  • Nobody
    Karen Rysgaard
    From almost 3 years

    Living in Singapore 13 years size 41, really want to access some shoes, have an image of wedges I would like from you, how, who, do I contact to make this happen? I have looked online but nothing there, is there an actual person I can speak with?

  • Nobody
    Mariette Hulme
    From about 3 years

    I bought a Mimco bag at Woolworths in South Africa last year in August (2016). The bag cost me R1700.00.
    In March 2017 I realize that the strap is busy to break. I took it to Woolworths and they do not want to give my money back or exchange it.

  • Nobody
    Karen Canavan
    From over 3 years

    Tried buying a gift voucher online but the page does not have working links. Step 1 to choose a voucher design is ok, but page for step 2 doesn't load. Guess I wont be spending any money at MIMCO then!

  • Nobody
    From over 3 years

    I bought an item from the chadstone store, the security tag was left on and went to the eastland store to have it removed and they wouldn't do it because it had been listed an another item, I offered proof on my bank account, they didn't accept it.

  • Nobody
    Judy Pavey
    From over 3 years

    Appalling ordered item for granddaughters birthday 10 days ago, advised it had been dispatch apparently this is an error, hasnt been dispatched, wont refund, wont allow me to speak to management. Birthday is tomorrow. Never ever again MIMCO.

  • Nobody
    Ms Vanja Boticki
    From over 3 years

    My daughter has a GIFT Card Unused. We have tried to redeem the voucer but Mimco Staff have either mislead or acted deceitfully by failing to allow redemption of Voucher/Gift card. Pls read my email to customercare@mimco.com.au and reply with Vouche

  • Nobody
    Linki de Jongh-Brown
    From over 3 years

    Love Mimco and I have quite a bit, but stones fall out!! unfortunately by the time one realises its too late to return item. Mimco is expensive and they should at least offer replacement stones?

  • Nobody
    From over 3 years

    Sunday 11th December Maroochydore (Qld) Mimco has a lady in there store called BEV. She is the most rudest person I have ever come across. She not only throws your bag at you but her demenour is appauling she should not be working in retail.Not first

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