Harvey Norman

Computer and Electronics Game Consoles

0292 016 111

Customer Service 1300 464 278
Head Office 0292 016 111

Founded in 1961, Harvey Norman is a large and well known retailer of electrical, furniture, computer and entertainment products in Australia. Being a major part of Harvey Norman Holdings Limited, today the brand operates more than 230 stores spread throughout the territory of Australia, Malaysia, Croatia, New Zealand. With the opening of the online shop, Harvey Norman has made it easier for its clients to purchase their desired goods.

Service quality



01 / 5





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Rating of Harvey Norman ´s customer service

Are you satisfied with Harvey Norman´s customer service?

  • Nobody
    Cheryl O'Loughlin
    From 6 months

    I purchased a Samsung Galaxy s7 mobile phone from the catalogue which closed on 31st of December 2017
    they didn't have any in stock but asked me to pay for the phone and they would order on in for me it will be 3 weeks on Saturday still no phone

  • Nobody
    Dave Smith
    From 8 months

    I received two automated text from you, one on the 18th of November and the other today on the 21st of November with the following message - VIP NIGHT INVITE! Harvey Norman Port Kennedy 1 night only Tuesday 21st of November 6pm - 9pm. ALL STOCK PRICE

  • Nobody
    From 12 months

    Can't get them on the phone, I hear them pick up the phone and then hang it straight back up without saying anything.

  • Nobody
    From about 1 year

    Harvey normans castle hill are the wurst most awful people when it comes to refunding a faulty product.

  • Nobody
    David Bailey
    From over 1 year

    The Flooring Dept. at Harvey Norman Thomastown Victoria deserves a minus score for their failure to return phone calls or to keep customers advised, despite repeated calls to find out where our goods were they did not call back to update us.

  • Nobody
    David Bailey
    From over 1 year

    The flooring dept. at Harvey Norman Thomastown Victoria deserves a

  • Nobody
    From over 1 year

    I would just like to give a 5 star review for the Campbelltown Harvey Norman store, the service my husband and I received was beyond fantastic, I asked the young lady her name , which was Shannen Hucker , her service skills were wonderful.

  • Nobody
    Peter Foster
    From over 1 year

    Thank you to Frank at Harvey Norman, Waurn Ponds for going the extra mile and backing us when we experienced a concerning problem with our Hisense fridge recently. We would not have received the immediate result without Frank going in to bat for us.

  • Nobody
    From over 1 year

    Very bad and horrible experience with harvey norman Maribynong (vic). I thought it's just happened with me. But when I check online I realize im not a first one . Customer service indian guy his behavior is very rude and helpless. Fuck of harvey norm

  • Nobody
    From over 1 year

    Still waiting on a delivery ordered in November. Only automated responses with any of the so called customer service contacts. Absolutely disgusted in HN service (if you can call it that).

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Once you have contacted Harvey Norman through our service, you can leave your feedback on the quality of the support received by the brand assistance service, so that other users and companies can see the general level of satisfaction given by Harvey Norman customer service.