Australian air Express

Transportation and Engineering Airlines and Air Transport
Phone

0386 333 100

Customer Service 131 213
Head Office 0386 333 100

With the sole objective of being the leading Australian provider of internal air freight and international cargo nandling services, Australian air Express is the top player on the market. With it's main base located in Mlebourne, the company offers a wide range of air freight and cargo handling services. Australian air Express prides itself for having the best cargo handling in the world, as well as always being able to satisfy the customer's requirments.

Service quality

12%

Rating

02 / 5

Comments

8

Visits

6019


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Rating of Australian air Express ´s customer service

Are you satisfied with Australian air Express´s customer service?


  • Nobody
    Matthew
    From 29 days

    Mlebourne?? wheres that?
    and whats nandling??

  • Nobody
    sav
    From 4 months

    yes. poor is the go. The phone menu is so poor. It should be the most often in front and hidden in other phone menus. Who signs off crap like that. Poor Customer service CRM!!!

  • Nobody
    Paul
    From about 1 year

    07-NOV-2016: After a few phone calls, I managed to find out how AUSAIREX packages can be tracked. Their operations seem to have been absorbed by Star Track.
    https://www.startrack.com.au/
    Choose Enter Tracking Numbers and enter your number.

  • Nobody
    Sue Stephens
    From about 1 year

    I have been on hold for over 20mins trying to track a parcel which I could do via your tracking website if that was able to load and I still don't have a reply - what poor service or lack thereof.

  • Nobody
    Colin
    From about 1 year

    This mob suck.. I've been on hold for 15 minutes and still waiting.

  • Nobody
    John
    From about 1 year

    Website is down and head office can't be contacted

  • Nobody
    Adam
    From about 1 year

    Don't Call 131 213 it goes to Qantas Airways and they can't help you.

  • Nobody
    p madigan
    From over 2 years

    your company is shonky I will be reporting this to the relevant authorities

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