Amaysim

Home, Internet and Telephony Phone Companies
Phone

1300 808 300

Customer Service Optional 0280 266 300
Customer Service 1300 808 300

Amaysim is the first Australian mobile provider and only 2 years after the brand has been introduced to the market, it has billed a flawless reputation and has gained a huge number of followers. The leading team of Amaysim has one simple goal: to offer mobile services of the highest quality and to always be a head infront of the competiotion. Powered by the Optus 3G Network, the Amaysim SIM cards do not offer lock-in contracts and allow the customers to make their own decision to continue or not with the services of the provider.

Service quality

23%

Rating

01 / 5

Comments

56

Visits

32825


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Rating of Amaysim ´s customer service

Are you satisfied with Amaysim´s customer service?


  • Nobody
    Lorraine
    From over 1 year

    I want to top up my prepaid phone but I don't have a voucher, what do I do

  • Nobody
    Rebecca
    From over 1 year

    Customer Service non existent. I was able to get my phone plan up and running but as soon as something went wrong - couldn't get through on Customer Service phone number, email and live chat never working. More trouble than its worth.

  • Nobody
    Joanna
    From over 1 year

    Horrible company. Impossible to contact their customer service!! never use Amaysim!! NEVER!!!

  • Nobody
    Birgit
    From over 1 year

    Im disappointment ,... your live chat doesn't work and also you service help line is always busy and u have to call back...my account hasn't been updated ,, u are usually so quick to take out the money and now I have no service... time to exit.......

  • Nobody
    JamesD
    From over 1 year

    I went to Optus to port my number away from Amaysim since I was unable to change payment accout. Instead of porting, Amaysim disconnected my number. Still 4 days without my number. Optus has sent me 2 SIMs. Hoping to be up today!

  • Nobody
    Leanne
    From almost 2 years

    Totally agree with all the comments this is the worst customer service infact i think it is non existent! For months have tried to sort account have emailed asking for someone to call NOTHING! 6 plans have now moved on KEEP AWAY FROM AMAYSIM = CRAP

  • Nobody
    Good Morning Amaysim
    From almost 2 years

    Customer Service 1300808300
    I pretty much agree 100% with Chris Whitehead & I have been a Member since 2006 ok!!!! Change it back to how is was when a Real Live Person answered your Phone Call! Are We just a Number!

  • Nobody
    Chris Whitehead
    From almost 2 years

    Every time I have tried to call these guys the number doesn't work. I try to contact them using live chat, but after filling in the form the submit button literally does nothing. I'm not sure there even is a customer support centre. Useless....

  • Nobody
    Karl brown
    From almost 2 years

    Bought a SIM card - cannot activate it. Message - call Center currently closed - even during the business hours listed. Fail fail fail. Rate negative 5 stars.

  • Nobody
    aruna
    From almost 2 years

    shit fuckin company. i recharged my account and ass holes credited some random number. and now the customer care no wont work and they wont reply to my emails.

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