Amaysim

Home, Internet and Telephony Phone Companies
Phone

1300 808 300

Customer Service Optional 0280 266 300
Customer Service 1300 808 300

Amaysim is the first Australian mobile provider and only 2 years after the brand has been introduced to the market, it has billed a flawless reputation and has gained a huge number of followers. The leading team of Amaysim has one simple goal: to offer mobile services of the highest quality and to always be a head infront of the competiotion. Powered by the Optus 3G Network, the Amaysim SIM cards do not offer lock-in contracts and allow the customers to make their own decision to continue or not with the services of the provider.

Service quality

23%

Rating

01 / 5

Comments

56

Visits

33252


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Rating of Amaysim ´s customer service

Are you satisfied with Amaysim´s customer service?


  • Nobody
    Mel
    From 11 months

    After one lost connection, Anne managed to sort out my 2 amaysim accounts. One is to do with obtaining a PUK and another for inability to make calls (SOS only) . Long wait time, but for the money I saved going with them I think it's worth it.

  • Nobody
    Gary B
    From 12 months

    Funny reading all the comments!
    I was just waiting to be answered after being cut off twice, so decided to use the option to get help via "BUYING" a new product!
    You idiots have kidding about SERVICE what bloody service, my next call is to OMBUDSMAN

  • Nobody
    YONG
    From 12 months

    I have been incorrectly charged by Amaysim three times within one month; the first two times, they said it was a separated case, and they rectify the credit in my account, but today, the incorrect charge happens again;
    be careful of your credit

  • Nobody
    margaret dymock
    From about 1 year

    Virtually impossible to contact by phone - when you can find their no. Don't even reply to emails. I USED to tell people about Amaysim but not any more. Website is useless trying to find live chat. Most frustrated and a waste of my time.

  • Nobody
    ron harris
    From over 1 year

    words cannot say what i think of you and your company you treat your custermers like sht but your very quik to take there money for very little service

  • Nobody
    banjo
    From over 1 year

    Cannot wait to never deal with this 'company' again. Easily the worst customer service I have ever experienced. Horrible decision. Not worth it.

  • Nobody
    Richard Stokes
    From over 1 year

    After waiting through multiple queues, Amaysim simply hung up without my being able to say anything. Not the way to treat a customer.

  • Nobody
    robert marinkovich
    From over 1 year

    I have 2 sim connected in the last week they still don't work.i went and got a new phone still not working tried to ring customer service cant get threw tried live chat still no good.i haven't had phone service for two weeks now not very happy .

  • Nobody
    mark
    From over 1 year

    Fuck this company. Total shit I want to sue these pricks

  • Nobody
    dave
    From over 1 year

    I cant believe everytime I call they are always experiencing a large number of calls,what a load of rubbish.Dont waste your time or money to another company

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